Everything you need, in one place.
Pay rent, request maintenance, or find your next home. Our team and our maintenance crews are in-house, so you reach real people, fast.
Pay rent
Pay online, set up autopay, and see your balance and history in the resident portal.
Open the portal →Request maintenance
Submit a non-emergency maintenance request through the portal. Add photos so our in-house team arrives ready.
Submit a request →Find a home
Browse current Longstep rentals and apply online. We review applications quickly and consistently.
See available homes →How to apply
Our simple four-step application process, from submitting to move-in day. Homes are first-come, first-served.
See the steps →Pet policy
We are a pet-friendly landlord. Pet fees, eligibility, breed restrictions, and the assistance-animal policy.
Read the policy →Maintenance emergency?
If there is a risk to safety or the home (active leak, no heat in freezing weather, gas smell, no power), call us right away at (901) 244-2911. For a gas leak or fire, call 911 first.
Prefer to email?
For lease, renewal, application, or availability questions, email leasing@staywithlps.com. For billing, the portal, or anything else, email support@staywithlps.com. Maintenance and rent are fastest through the portal above.
Resident questions
How do I pay rent?
Log into the resident portal to pay online, set up recurring autopay, and view your balance and payment history. You can pay by bank transfer or card.
How do I submit a maintenance request?
Use the resident portal to submit non-emergency requests, and add photos when you can. Our in-house maintenance team handles the work directly, so there is no third-party runaround.
What counts as an emergency?
Anything that threatens safety or could cause serious damage: an active water leak, no heat in freezing weather, a gas smell, or a total power loss. Call (901) 244-2911 right away. For gas or fire, call 911 first.
How do I apply for a home?
Browse available rentals and apply online. We review applications consistently against the same standard for everyone, and we move quickly so a home you want does not slip away.
I locked myself out. What now?
During office hours, call (901) 244-2911 and we will help. After hours, a locksmith is the fastest path, and we can advise on next steps through the portal.