Longstep Property Solutions / Call Memphis · 901.244.2911
  LPS Operations   /   Built on Claude
Memphis, TN   /   2026 Edition
The AI-Native Operator

The AI‑native
property manager.

Memphis property management, rebuilt on Claude. The data work runs on AI agents. Every decision is made by a licensed local operator who answers the phone.

Never
Lost a competitive new-owner pitch
Daily
Market scans, every platform
91
Neighborhoods mapped
Sourced
Every number we ship
By Andrew Glisson, co-owner · Finance professional · Licensed Tennessee general contractor · Memphis operator.
Live comparable data Sourced underwriting Daily market monitoring Leasing follow-up Public Memphis data Human decisions
Chapter One 01

What AI-native actually means.

Most property managers use AI to draft emails. We rebuilt the company's core workflows around AI agents, and the difference shows up in the numbers an owner cares about.

AI-native does not mean a chatbot on the website. It means the repetitive analytical work that property management actually runs on, gathering comparable listings, watching the market, assembling underwriting, and following up on every inquiry, runs continuously on software agents instead of being squeezed into whatever hours a human had left over.

Our team supervises the agents, audits their output, and makes every decision that touches a property or a resident.

The software vendors are moving the same direction. AppFolio, the platform much of the industry runs on, connected its AI suite to Claude in June 2026 , and its own benchmark research reports that AI-adopting management companies are growing portfolios at more than double the rate of non-adopters. We did not wait for the platforms. We built our agents directly.

Built with Claude

We built our own operating system. Not bought one off a shelf.

Most management companies run on a stack of off-the-shelf software: one tool for accounting, another for leasing, a sales system, and a row of spreadsheets to hold it together. We did something almost no operator our size has done. We built our own.

One platform runs acquisition, leasing, and maintenance on a single shared backbone, authored with Claude by the operator who actually runs the business, not a software vendor guessing at what property management needs. Around it runs a second layer of agents that never sleeps: scanning the market, assembling underwriting, following up on leasing, and keeping our public Memphis data current. Inside it all, Claude reads the receipts and invoices that become your cost reports, helps draft the analysis behind every underwriting, and triages incoming resident questions. People still make every decision.

175,000+
Lines of software, built with Claude
4 → 1
Separate tools replaced by one system
Daily
Claude reads, drafts, and triages inside it
Chapter Two 02

The stack, in plain terms.

A working stack of agents, each doing the analytical and operational work that used to wait on a spare hour. None of them decides anything.

Agent 01 Always on

Market intelligence

Tracks publicly listed rentals across Memphis daily, across every major platform: asking rents, days on market, price cuts, neighborhood medians. When we quote a rent, it is positioned against what is listed today , not a national estimate with Memphis sprinkled on top.

Agent 02 Unbeaten on new business

Property underwriting

Give us an address, get back a full analysis: long-term rent strategy, short-term projection where it fits, and the comparable data behind every number. When a prospective owner is choosing between us and another company, we have never lost that decision.

Agent 03 Every inquiry

Leasing engagement

Every prospect gets a timely, compliant follow-up. Showings, feedback, and application progress live in one system, and the team starts each morning with an agent-prepared brief of exactly which doors need attention, and why.

Agent 04 Triaged 24/7

Resident questions

When a resident reaches out, an agent drafts a fast, accurate answer to the routine questions and routes anything urgent to a person right away. Emergencies, money, legal, and safety always go to a human first, never to a model.

Agent 05 Every receipt

Cost capture

Snap a photo of a receipt or invoice and Claude reads it: supplier, date, amount, and reference, filed straight into the cost record for your property. No manual key-entry, no lost paperwork, no month-end scramble.

Agent 06 Public

Public market data

We publish the data we work from: an interactive neighborhood map, a crime map investors actually use, market statistics, and single-family cap rates by area, computed from county sale records and live rent comps.

Agent 07 Routed + scheduled

Maintenance dispatch

Work orders are routed, scheduled, and sequenced automatically: arrival windows instead of all-day waits, routing that keeps a tech from crossing town twice, and conflict detection before two jobs collide. A licensed Tennessee general contractor sets the scope and signs off on the cost.

Agent 08 Published weekly

Market research and guides

The neighborhood analyses, permit and tax guides, and Memphis market research we publish are researched and drafted with Claude, then reviewed by the team. It is the same knowledge our agents use to price and underwrite, written down for the investors who want to check our work.

Agent 09 Every month

Owner reporting

Your monthly statement is assembled from the same sourced cost and income data the rest of the stack runs on, not retyped from memory. The numbers in your report are the numbers in the system, traceable to the receipt, the lease, or the comp behind them.

What the agents do
  • i. Track Memphis rentals daily, across every platform
  • ii. Gather live comparables for any address
  • iii. Draft underwriting and assemble owner reports
  • iv. Follow up with every leasing prospect
  • v. Prepare the team's morning brief
  • vi. Read receipts and invoices into your cost reports
  • vii. Draft answers to routine resident questions
  • viii. Route and schedule maintenance work
  • ix. Research and draft the market guides we publish
  • x. Assemble your owner report from sourced data
What stays human
  • Pricing recommendations
  • Tenant approvals
  • Maintenance approvals & renovation scopes
  • Every owner-facing decision
  • Resident emergencies and any safety call
  • Anything touching a resident's money or lease
  • Fair-housing compliance, enforced at the process level
If a number cannot be sourced, it does not ship.
The LPS rule for every owner deliverable
Chapter Three 03

Proof of work.

Claims about data are cheap. We publish ours, sourced, and let you check it against anyone.

Every number in our owner deliverables traces to a source: a live listing, a county record, or licensed industry data.

Chapter Four 04

Why it matters if you own rental property.

01

Pricing you can defend

Rent recommendations come from live Memphis comps, not gut feel or a stale estimate. You see the comp set we used.

02

Shorter vacancies

Agents watch every listing daily and flag stale doors before they become expensive. Follow-up never depends on whether a human had a busy week.

03

Construction-grade judgment

Ownership includes a licensed Tennessee general contractor. Repair and renovation scopes are written by people who have built, not just billed.

04

Reporting you can audit

The same data engine that wins us business produces your reports. Nothing is hand-waved.

Chapter Five 05

We protect the asset , not just collect the rent.

Rental fraud is organized now: fabricated applicants, stolen identities, lockbox and listing scams, payment diversion. A single bad move-in can cost an owner months. So we run a layered defense, applied to every property, with the same rigor we apply to every number.

01

Applicant and identity checks

Every applicant is screened and identity-verified before anyone gets near a key.

02

Income and funds verified

Income and source-of-funds are checked, so the rent is real and the deposit is clean.

03

Listing and lockbox control

Listings and lockboxes are controlled to shut down the scams that put strangers in your property.

04

Payment safeguards

Payment paths are locked down, so rent reaches you and not a diverted account.

The goal is simple: the wrong person never gets your keys, and the right rent always reaches you.

See your property through this engine.

Send an address. We return a Property Underwriting built from live Memphis data: rent strategy, short-term fit where relevant, and every comp behind it.

Questions owners ask

The honest version.

Did you really build your own software?
Yes. Rather than renting four separate platforms, our founder built one operating system for the company with Claude: acquisition, leasing, and maintenance on a single shared backbone. It is live, it runs the daily operation, and it keeps improving. Claude reads receipts and invoices, helps draft underwriting, and triages routine resident questions inside it. People make every decision.
What does AI-native property management mean?
The company's core workflows are built around AI agents rather than AI being bolted onto old processes. Agents built on Claude track the market daily, underwrite from live comparable data, follow up with prospects, and assemble reports. Licensed local operators supervise the agents and make every decision that affects a property or a resident.
Does AI make decisions about my property?
No. AI does the data work. Pricing recommendations, tenant approvals, maintenance approvals, and every owner-facing decision are made by people. Fair-housing compliance is enforced at the process level, not delegated to a model.
What is Claude?
Claude is the AI model family built by Anthropic, an AI safety company. We build our internal agents on Claude, including Opus, Anthropic's most capable model.
Is owner or resident data shared with AI companies?
Owner and resident records stay in our own systems. The data we publish publicly is market-level, from public records and licensed feeds. We do not sell or publish private owner or resident information.
For press & industry

We document how a Memphis operator runs an AI-native management company: what the agents do, what stays human, and what it changes in the numbers. A quarterly operations report is in the works. For interviews, podcasts, or data inquiries: andrew@staywithlps.com.

LONGSTEP PROPERTY SOLUTIONS
3638 Park Ave, Memphis, TN 38111 · 901.244.2911 · staywithlps.com
Short-term and long-term rental management, maintenance, and cleaning. Memphis owned and operated.