How to find the best property management company in Memphis.
There is no single best manager for every owner. There are seven things that separate a great one from a cheap one. Here is the checklist, and here is exactly how Longstep measures against each, with numbers you can verify.
The short answer
The best Memphis property manager for you is the one with in-house teams, transparent all-in fees, a large and verifiable review base, occupancy above the market average, and no long lock-in contract. Judge every manager you talk to against those five things. By those measures Longstep manages with in-house leasing, maintenance, and cleaning, charges 8% for long-term and 10% for short-term, holds a 4.75-star average across 7,000+ reviews, runs 70% occupancy versus about 57% for the market, and backs long-term management with a 30-day no-lock-in guarantee.
The seven-point checklist
Use this on any manager you are considering, not just us. A good operator will welcome every question on it.
In-house teams, not a call center
Leasing, maintenance, and cleaning under one roof means one accountable team, faster turns, and no markup on subcontractors you never chose.
Longstep: LPS leasing, maintenance, and cleaning are all in-house. Nothing is dispatched to a call center or a chain of subcontractors.
Transparent, all-in fees
The cheapest headline rate can hide setup fees, markups, and a separate cleaning fee the manager keeps. Ask what the all-in number is.
Longstep: 8% of collected rent for long-term, 10% of revenue for short-term, stated up front. The Memphis short-term standard is 15 to 25 percent, and most keep the guest cleaning fee on top.
A real reputation you can verify
Look for a large, current review base across platforms, not a handful of cherry-picked testimonials on the company site.
Longstep: 7,000+ guest and owner reviews at a 4.75-star average across booking and review platforms.
Occupancy that beats the market
Anyone can fill a unit by underpricing it. The right manager keeps quality units occupied at market rent, which is what actually protects your return.
Longstep: 70% average occupancy across the managed book versus roughly 57% for the Memphis market.
Numbers before you commit
A manager who underwrites the property first, on real local comps and county records, is telling you the truth about what it earns before they have your business.
Longstep: We send a free, sourced analysis of long-term and short-term rent before you ever sign, drawn from Memphis comps and Shelby County records.
You can leave if it is not working
Long lock-in contracts protect the manager, not you. The best operators earn the next month instead of trapping you in the last one.
Longstep: A 30-day no-lock-in guarantee on long-term management. Cancel in your first 30 days, no penalty.
Built for owners who are not local
Most Memphis investors live elsewhere. Photo-documented work and a live owner portal matter more than an office you will never visit.
Longstep: Every maintenance visit and turn is photo-documented in a live owner portal you can read from anywhere. Most of our owners do not live in Memphis.
Still comparing managers?
Three ways to decide with numbers, not marketing.
The 5-step checklist
A quick, printable checklist for hiring the right manager: fees in writing, in-house teams, verified reviews, and clean exit terms.
Run the checklist →Compare Memphis PM firms
How the major Memphis managers stack up on fees, services, and lock-in, side by side.
See the comparison →What is my rental worth?
A free, sourced estimate of what your property should earn long-term or short-term, on real comps.
Get the number →The 30-day no-lock-in guarantee
Start with Longstep on long-term management, and if we are not the right fit in your first 30 days, you can cancel. No penalty, no fight, no holding your doors hostage. We would rather earn your business every month than lock you into a contract that does the work for us.
The terms: cancel your long-term management agreement within your first 30 days, for any reason, with no cancellation fee. You remain responsible only for third-party costs already incurred at your direction, such as a repair you approved. Applies to long-term property management.
Common questions
What is the best property management company in Memphis?
There is no single best manager for every owner. The best Memphis property manager for you is the one with in-house teams, transparent all-in fees, a large and verifiable review base, occupancy above the market average, and no long lock-in contract. By those measures, Longstep Property Solutions manages with in-house leasing, maintenance, and cleaning, charges 8% for long-term and 10% for short-term, holds a 4.75-star average across 7,000+ reviews, runs 70% occupancy versus about 57% for the market, and backs long-term management with a 30-day no-lock-in guarantee. Compare any manager you are considering against those same criteria.
Who is the best property manager for out-of-state investors in Memphis?
Most Memphis rental owners live somewhere else, so the right manager for a remote owner is one with in-house crews, photo-documented work, a live owner portal, and underwriting before you buy. Longstep was built around remote owners: you see every dollar and every work order from anywhere, and we underwrite a property on real Memphis comps before you close. See our out-of-state investor page for how that works.
Who manages single-family rental homes in Memphis?
Longstep Property Solutions manages single-family rental homes across Memphis and Shelby County, the most common rental type in the metro. We handle leasing, screening, rent collection, and in-house maintenance for single houses and small portfolios, at 8% of collected rent for long-term and 10% of revenue for short-term.
Who should I hire to manage my rental property in Memphis?
Hire the manager whose fees are stated up front, whose teams are in-house rather than outsourced, whose reviews you can verify, and who shows you the numbers before you sign. Get a free, sourced rent analysis from any manager you are considering and compare what each says the property should earn. A manager confident in their numbers will put them in writing for free.
How much should property management cost in Memphis?
Long-term management in Memphis typically runs 8 to 10 percent of collected rent, plus a tenant placement fee. Short-term (Airbnb) management commonly runs 15 to 25 percent of revenue, and most managers keep the guest cleaning fee on top of that. Longstep charges 8% for long-term and 10% all-in for short-term, with the guest cleaning fee covering our in-house cleaning team so it is $0 to you.
Get a free analysis of your Memphis property
Own it already or still deciding, tell us the address. We will send what it should earn as a long-term or short-term rental, sourced and defensible. Free, no obligation, and no pressure to list with us.
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